What I love about John and the Connect IoT team is that they are very prompt and responsive. Anytime our community needs assistance, we receive a quick response, and help is on the way. The entire team is pleasant, communicates effectively, works hard, and always follows up. Whether it’s our face recognition access control, our sound system, network management, thermostats, or any other solution we use, they can remotely troubleshoot and fix issues right away, rarely needing to send someone onsite—meaning our systems are back up and running super fast. Their commitment, efficiency, and work ethic are unmatched. In my opinion, John and Connect IoT are our best vendors. I would recommend them to any community many times over. Nice work, guys!